Testimonials

Philadelphia Cremation Society

201 Copley Rd, Upper Darby Township

5.0 643 reviews

• Susi Benson ★★★★★ 5 years ago
  At a time of immense stress, Philadelphia Cremation Society (PCS) offered a unique service. We did not need the service of a cemetery because our dearly departed already owned lots in a remote cemetery. PCS came extra miles to pick up our … More Mother. The pricing for services was a deciding factor in our choice. The kindness of Mr Cavanagh in making the arrangements was greatly appreciated. I would highly recommend the services of PCS and will use them if there is further need. Thanks to all of the people who so kindly provided services.
• eldoradorgm munroe ★★★★★ a month ago
  Al made a difficult time so much better . Professionalism and answering questions was beyond expectations. Price and timely process done to perfection. Will definitely use their services again when the time arises.
• Tanya Burka ★★★★★ a year ago
  Philadelphia Cremation Society's professionalism and empathy during a difficult time made all the difference while navigating my father's hospice care and arranging for the cremation of his remains.
  Their pricing is transparent … More and honest, they responded to every call and message promptly, and they were consistently kind, proactive and helpful at every turn.
  I would highly recommend them to anyone in the Philadelphia area who needs help arranging for a cremation, whether their own or someone else's.
• L Howey ★★★★★ 4 months ago
  They had a quick response time to our initial call inquiring about their services. At the time of need, Bart was easy to work with and the two workers who came to collect our loved one were very respectful and kind. We had one question … More while completing the paperwork, and Bart was immediately responsive and helpful. At a difficult time, this was a smooth process with helpful staff.
• Martha Thomae ★★★★★ 3 years ago
  The man we mostly spoke with was informative. reassuring when we had some problems finding a Social Security number and generally very helpful.I can't add any photos - there are none. We expect to hold a Memorial Service some time … More at the end of Feb. or early in March.Thanks to all your personnel for making this an "easy" processduring this exhaustive and pain filled time.
• Marcia Andrews ★★★★★ a year ago
  Bart Cavanagh was polite and professional. He provided me with a price list of their services no hidden fees. Bart ,handle all of my needs, I would highly recommend this business.
• Caroline Marrone ★★★★★ 3 years ago
  This society is very easy to deal with and made the process smooth and comfortable. Thank you!
• Diane Helm ★★★★★ 4 years ago
  The people at the Phila Cremation Society were kind, patient and understanding. They made this terrible task so much easier for me. After the initial arrangements were made, i received a follow up phone call, telling me that my cremains … More and all documents were ready and how I could go about picking them up. I later received another call, asking me if I had any questions. I really appreciated that they went above and beyond.
• Kelly T ★★★★★ 3 years ago
  I used their services to pre-plan and prepay for my mother's cremation. They were very kind and answered any questions I had to ease my worries. They were speedy when it was time to recover her and returned her ashes to me quickly … More and empathetically. I highly recommend this company and will instruct my children to use them for me.
• ToniAnn Basile ★★★★★ a year ago
  Bart was compassionate and efficient. From the first phone call to the last- he was very accommodating. Thank you for your assistance during an unexpected difficult time.
• Eils Lotozo ★★★★★ 4 years ago
  The Philadelphia Cremation Society made arranging for my mother's cremation so easy. They explained the process and cost clearly on the phone after my mother passed. They were very responsive, returned calls promptly, and delivered … More what they promised. I would highly recommend this service.
• Jim Conti ★★★★★ 3 years ago
  Having an unexpected death of a love one has been one of the most difficult times in my life and the first time I had to deal with it on my own. Bart was extremely helpful during this time. He understood what I was going through and didn’t … More flood me with phone calls. But when a problem popped up with a family doctor Bart found a solution to move the process along. I can’t say enough good things.
• Diana Collins ★★★★★ a year ago
  Bart was very helpful and understanding of my situation. When I went to pick up the ashes, all paperwork was in order. The price was affordable.
• Keeta ★★★★★ 3 years ago
  The gentleman removed my loved one's body with care and presented me with his remains in sincerity. Bart was very professional and payment was easy.
• Sharron Burton ★★★★★ 3 years ago
  Bart was very helpful and knowledgeable throughout the entire process. He walked me through everything. They were by far the most affordable and no matter how many times I called him back or how many new questions I had Bart answered every … More time with the same joyful and chipper voice. I truly appreciate you guys for all your help during this time.
• J B ★★★★★ 5 years ago
  Bart at Philadelphia Cremation Society made the process as simple and quick as possible, which was much appreciated - He was a pleasure to deal with during such a difficult time. Price was very reasonable, highly recommend this company. … More Thanks again.
• shannon formica ★★★★★ 4 years ago
  My mother passed last Monday, after an extended stay in the hospital, but it was unexpected never-the-less. I knew she wanted to be cremated but I had no experience dealing with death of a loved one. My husband forwarded me the website … More for Phila Cremation Society after a quick Google search, I was hesitant because I didn't know what to expect and it seemed to good to be true. So I did a little research and decided that this was the place I wanted to use. Everything you will read here (in these reviews) about how easy this process is with PCS is true in my experience. Bart was informative and honest and never tried to upsell me on anything. A few days later, when I called on a Saturday to inquire about a time-line (i had forgotten to ask in my initial grief) I expected to leave a message, but my call was answered by a kind operator who took my info and Bart called me back immediately.. We arranged to meet up on the following Monday when I could pick up both the ashes and death certificate at the same time. The whole process was seamless and I was met with kindness anytime I interacted with someone from the company.
• Stephanie Snyder ★★★★★ 3 years ago
  Thanks to Bart and the staff for help with the cremation of my mother. It was sudden and the pricing was very reasonable especially in comparison to others. He kept me updated through the process answered any questions and got everything … More done in a timely manner. Very pleased!
• Laurie Zimbalardi ★★★★★ 3 years ago
  I would like to say that my family and I are very pleased and grateful for how professional and sympathetic everyone is with Philadelphia Cremation Society. We would recommend them to friends and family.
• Kevin Hunt ★★★★★ 7 years ago
  Absolute God Send!!! God Bless You Bart!!! Absolutely amazing experience working with Bart at the Philadelphia Cremation Society in a truly horribly awful time for our family. Exactly what we needed. They couldn't have been more … More accommodating, understanding, compassionate, helpful and a longer list of superlative adjectives. Our family will be forever grateful!!!
• doretha keeling ★★★★★ 3 years ago
  Hi im Lisa TriplinI lost my mom January 17th she was 92yrs.Philadelphia Cremation Society....is Wonderful. They were extremely Professional and Priced within our budget.When my son picked up my mom ashes he stated "Crematory employees … More were very nice and on time with their services."We will most certainly recommend them to our friends, loved ones, and most certainly use them again.
• carol secor ★★★★★ a year ago
  Philadelphia Cremation Society provided incredible service and affordability at a time when we needed it the most. My sister passed away unexpectedly, and we were desperately looking for affordable cremation that we could also feel good … More about.
  I picked up my sister’s ashes today and am so satisfied with the “quality of care” and the reasonable cost of Philadelphia Cremation Society.
  I was amazed by the personalized attention Bart provided to get me through the paperwork -ensuring all details were correct. They make the process very easy. They provided prompt concise follow up too! Thank you
• Caryl Rosenthal ★★★★★ 3 years ago
  Navigating the burial process for a loved one is overwhelming. Bart at PCS was supportive and helpful. They handled the cremation process in an efficient manner that permitted us to fixate our energies on our family.
• Jim Hardcastle ★★★★★ 4 years ago
  My son died suddenly in Quakertown in early April. I live out of town and had no idea where to turn for cremation services. I called the local funeral homes recommended by hospital staff. They were sympathetic but wanted to charge $2100 … More to $4000 for the sinple cremation I was seeking. I was in no mood to prowl the internet shopping for a better deal but recent experience with deaths in the family had taught me that there are those who charge far too much when we grieve. I searched more and found websites quoting prices well below $1,000. But when I dug a little deeper, I found disturbing consumer complaints, mostly centering on bait and switch. Fortunately for me I found the Cremation Society and called the number on their website. Bart was warm and comforting. He answered all my questions. That night he emailed me a well-designed DocuSign form that allowed me to quickly complete all of the paperwork. I e-signed the form and paid via credit card. Total cost including mailing of ashes and extra death certificates was $1200. His ashes arrived yesterday. I am so glad I found the Cremation Society. They made the sad task of grieving the loss of a child a little more bearable.
• Samantha Galloway ★★★★★ a year ago
  Excellent experience fast and easy, I would absolutely recommend to everyone. Bart was very kind and answered all my questions and explained things to me very thorough.
• larla03 ★★★★★ 3 years ago
  I was at a loss on how to proceed after my brother's passing. I came across Philadelphia Cremation Society's site, and it was easy for me to get all the info I needed and I had not even spoken to anyone. O was treated kindly throughout … More the entire, stress-free process. I recommend HIGHLY.
• John Abel ★★★★★ 4 years ago
  Every detail was attended to expeditiously and I was kept abreast throughout the process. The Society's communications were courteous and compassionate. I won't hesitate to use the Organization again.
• Julia Lynn Becker ★★★★★ 5 years ago
  The process of working with The Philadelphia Cremation Society and Bart Cavanaugh went exactly as promised, which may not sound exceptional until you compare it with my experiences with everyone else since my Mother died. Other companies … More quoted prices 3 times as high before saying they could cut it down to the same price, or promised to deal with things and then failed to.With PCS I was given a reasonable price, the variation from that price was just for additional products at reasonable rates, and everything was taken care of as they said it would be. That stands out given how much of dealing with the death of a relative seems to be designed to be as unpleasant as possible.
• Imani Hutty ★★★★★ 5 years ago
  My family and I looked at several options for cremating my mother including funeral homes. However, most of the funeral homes quoted us $3,000 and up, which was well outside of our budget. I came across the Philadelphia Cremation Society … More and they offered affordable cremation options that were well below any competitor. Additionally, I have been impressed with their staff, in particular, Bart, who was incredibly helpful throughout this difficult process. I would recommend the Philadelphia Cremation Society to anyone that is looking for an affordable cremation option.
• Sue Donahue ★★★★★ 5 years ago
  Bart is very friendly and helpful. Very respectful and professional. Kept is up to date on the process and had sympathy for the family. Very reasonable for people with no life insurance or if you just want to keep costs down.
• Roney McDaniel ★★★★★ a year ago
  I have used Philadelphia Cremation Society on two occasions to make arrangements for family members. Kasandra assisted me most recently and made the process easy and efficient. She was great to work with. She answered all my questions without … More hesitation. I also think their pricing is very reasonable. Highly recommend them.
• jff Bond ★★★★★ 5 years ago
  The people that I spoke with from Philadelphia Cremation Society were extremely kind, professional, caring and there to answer my questions and walk me through my grief as best they could. Bart Cavanaugh was accommodating and sincerely … More genuine in his assistance with all aspects of what I needed to do. It was comforting, in my time of grief, to know that there was someone that could help complete the arrangements totally for me. I would highly recommend them with the knowledge first hand that they would do a good job!
• Kathy Schreiber ★★★★★ 5 years ago
  I found Philadelphia Cremation Society to be very professional and efficient. I kind of found them randomly when I needed to list a funeral home on my friend's hospice application. It turned out to be a good choice. When he passed, … More I called them and they took care of everything including getting the death certificates.
• Wendi O'Sullivan ★★★★★ 5 years ago
  The service that was provided was exactly what my family needed. This is the second time I have called on Bart and his team. Bart followed up with me and made it very easy to take care of what needed to be done in a warm and heartfelt … More way.
• wendy wandelt ★★★★★ 4 years ago
  Philadelphia Cremation Society was wonderful. I would like to thank Bart who was extremely helpful and walked me through the entire process. The cost was reasonable and all was done in an extremely timely manner. I would highly recommend … More their services to others.Thank you again.
• Brooke Martin ★★★★★ a year ago
  Bart made the whole experience as easy and as pain free as possible. He even hand-delivered the cremains to my house. Very highly recommend the Phila Cremation Society.
• Dfiant Ego ★★★★★ 4 years ago
  My experience was magnificent. Philadelphia Cremation Society was very professional from the very start. Bart was so patient and compassionate. He kept his word and expedited his services, that made my grieving process so much easier. I … More feel comfortable enough to say that I will keep this company for all of my love ones.
• Pauline Scott ★★★★★ 10 months ago
  Excellent service and a quick turnover. Mom passed away at Jefferson hospital on 8/19. They picked her up the next morning 8/20 directly from the hospital, performed direct cremation on 8/21 and deal with all the paperworks. Her ashes was … More delivered (express mail) to my home on 8/27 complete with copies of death certificates that I’ve ordered. They also packaged it beautifully with care. Bart walked me through the entire process with upmost respect. Their service was flawless, I had several friends asking and I highly recommended Philadelphia Cremation Society to them. They were shocked on how fast, easy, and affordable. Some of them don’t even know this type of service (direct cremation) exists. Funeral arrangements doesn’t have to be very expensive, lengthy, nor complicated unless you or your family personally choose to do so. Thank you Bart and the whole team at Philadelphia Cremation Society 🙏🏻
• Will Eaddy ★★★★★ 3 years ago
  The Philadelphia Cremation Society made my father’s passing a seamless one. They were punctual, their pricing was fair, and they handled everything with speed and care.
• Rebecca Field ★★★★★ a year ago
  Arranging for my own cremation ended up being pleasant and easy. The Cremation Society has a wonderful computer program that leads you through all the paperwork, without which it could have been a nightmare. The representation, Kassandra, … More was also very helpful. All in all, a very easy process.
• Barbara Reynolds ★★★★★ 4 years ago
  This is the third time I have used Philadelphia Cremation Society. I am very happy with the service, they are prompt and respectful. The only negative is, I was unaware of the credit card fee when I paid for the service. If I had know, … More I would have taken a cashier's check to their location and picked up my mom's remains. I would have saved the $58 credit card fee and the $42 fee to send her back home to me.I still would recommend them and use them again. Now I know about the fees that are charged and would make other arrangements to pay for the service.
• M kop ★★★★★ 9 months ago
  This is the second time I have used the services of the Philadelphia Cremation Society in 3 years. They have made the process very easy and keeping you informed as to how things are moving along. Alleviates a lot of the stress of dealing … More with the death of a loved one. One might want to check them out before tragedy occurs in your life.
• Rosa Rodriguez ★★★★★ 3 years ago
  They made the whole process of my family member's passing, much easier. Very Professional, Respectful, and polite.
• Kevin Cuisinier ★★★★★ 3 years ago
  The Philadelphia Cremation Society was a godsend in our time of sorrow. Never having been the one responsible for making arrangements, I was walked through the simple process by Bart and everything happened as he said it would. I will recommend … More them to everyone.
• Claudine Kurp ★★★★★ 4 years ago
  Bart did an amazing job assisting me in an incredibly stressful and sad time. I was impressed with the service level and exceptional customer service. I was amazed that this service was thousands less than the local funeral homes who … More were offering the same product and services.
• Joe Paoletti ★★★★★ 10 months ago
  I had a very good experience with Philadelphia Cremation Society following the loss of a family member. The entire cremation process from start to finish could not have been easier; which I greatly appreciated during a time of loss and … More uncertainty. I was able to complete the necessary forms online, and the assigned director handled all the details and communications with professionalism and courtesy.
• Andre Goripow ★★★★★ 3 years ago
  After using them for my mom, I used them for my sister. Very professional and caring. I plan to pre-arrange my end of life wishes with them.
• Linda Manzo ★★★★★ 3 years ago
  They were prompt, professional and very very helpful in assisting me to do something I had never done before. Many thanks. linda
• Kris Lilley ★★★★★ 3 years ago
  Bart Cavanaugh was on point! From the very first call, he was pleasant, kind , thoughtful, knowledgeable and caring. He guided us through what needed to be done and handled all very professionally.
  Many thanks!
  Would highly recommend … More Bart!
  Bob and Kris Lilley
• Paul Kelsall ★★★★★ 3 years ago
  Excellent, professional service from the society. Bart helped us from start to finish. Our beautiful daughter was in good hands and is now home with us. Thank you

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