Testimonials

Philadelphia Cremation Society

1500 Market Street 12th floor, Philadelphia

5.0 332 reviews

• Casey Cunningham ★★★★★ a year ago
  Bart from the crematorium society of Philadelphia was pleasant and understood my dilemma. Thank you so much.
• Keith Becker ★★★★★ 4 months ago
  Staff was professional and courteous at all times. Details and questions were all handled promptly. I highly recommend them.
• Damon Greene ★★★★★ 10 months ago
  Thanks to the whole staff here including Bart which is very helpful he went above and beyond, he also is was consistent and efficient in communicating with me and my familyAnd he handle everything in a timely fashion matter which the process … More was done quickly in such a short time
• Linda Greenwood ★★★★★ a year ago
  Thank you to the staff for the kindness and respect that you showed my family at a very difficult time. While many funeral homes in the area tried to take advantage of our grief you did not. I appreciate that fondly. Sincerely, Linda … More G.
• Joanne Godleski ★★★★★ 4 months ago
  I was very satisfied with Philadelphia Cremation Society, they did a wonderful job me. I would recommend them to anyone.
• Amanda Williams ★★★★★ 3 weeks ago
  They were very quick with the cremation with my grandmother. They even wrap the box in pretty wrapping paper and make the box so presentable. I’ll be sure to have my mom’s cremation done here when her time comes.
• Cynthia Everitt ★★★★★ 4 months ago
  When my dad's decline became apparent, we talked about what he wanted upon his death. He had told me before that he wanted to be cremated, and he confirmed that for me several times. Since I was logistically closest to my dad, I … More was fortunately able to spend the most time with him. One of my sisters undertook researching cremation companies, and after speaking with Bart, she highly recommended Philadelphia Cremation Society. I agree wholeheartedly. Bart was caring, thorough in explaining things and kept up steady communication throughout the process. He was always available to answer questions and was the steady guide I needed during an emotional time. Thank you!
• Bernice Koplin ★★★★★ 6 months ago
  I had to handle a client's cremation from Uzbekistan while on a vacation and the Philadelphia Cremation Society facilitated this challenging situation.
• Dfiant Ego ★★★★★ a year ago
  My experience was magnificent. Philadelphia Cremation Society was very professional from the very start. Bart was so patient and compassionate. He kept his word and expedited his services, that made my grieving process so much easier. I … More feel comfortable enough to say that I will keep this company for all of my love ones.
• Melissa Scott ★★★★★ 10 months ago
  The process was made easy. What was outlined online was verbally explained and put into action. A bonus, no hidden fees and kindness was shown. Thank you!
• Bill Thompson ★★★★★ 2 years ago
  What do you say about a situation that requires a person to call PCS for help? Well, they were recommended by a family member and they were able to support my needs via phone and email with 1200 miles between us. Would I recommend them? … More Yes. Bart and the PCS team took very good care of my brother's remains. Thank you.
• John Abel ★★★★★ a year ago
  Every detail was attended to expeditiously and I was kept abreast throughout the process. The Society's communications were courteous and compassionate. I won't hesitate to use the Organization again.
• Ira Cooperman ★★★★★ 2 years ago
  The Philadelphia Cremation Society is professional, easy to deal with, and very reasonable when it comes to costs. I highly recommend the Society based on my experience with cremation of a loved one. As an organization that does one thing … More and only one thing ("direct cremation"), they have become very good at it. They're also very fast with all your requirements. If you're in need of cremation services, you won't do any better than the Philadelphia Cremation Society!
• Sharron Burton ★★★★★ 2 months ago
  Bart was very helpful and knowledgeable throughout the entire process. He walked me through everything. They were by far the most affordable and no matter how many times I called him back or how many new questions I had Bart answered every … More time with the same joyful and chipper voice. I truly appreciate you guys for all your help during this time.
• Margaret Nash ★★★★★ 2 years ago
  Excellent and Outstanding Service. My gratitude goes to Mr. Bart Cavanagh and staff. Thank you so very much for your help during my family and I in the passing of our brother. You definitely gave us a five star service. Blessings.
• Sarah Dugan ★★★★★ 2 months ago
  We had a great experience using PCS. Prices are clear and reasonable, the staff was kind and communicative. There was never a feeling of being pushed into buying more or being taken advantage of. We will definitely be using them in the … More future!
• Barbara Miller ★★★★★ 3 months ago
  Very happy with the way everything was handled. Respectful, helpful, courteous and sympathetic. It was very easy to arrange everything and kept well informed.
• Dennis Reidenbach ★★★★★ a year ago
  I can't say enough positive words about the level of service and support that Bart and the staff at Philadelphia Cremation Society provided with the passing of my wife Kris. They were prompt, respectful and caring during one of life's … More most difficult moments.
• Scott Mallinger ★★★★★ a year ago
  Bart was helpful, compassionate, kept me in the loop in the process and was responsive to all questions and concerns. At a difficulty time, PCS was a helpful resource for honoring last wishes.
• Mukam Harzenski ★★★★★ 3 years ago
  The death of someone you love is difficult. During difficult times like this, separated as many of us are from the deceased and family, funereal arrangements are more stressed than usual. The Philadelphia Cremation Society helped make these … More arrangements as clear and straightforward as possible. Bart was able to see me through every step. Appreciate the kindness and the service.
• Diane Helm ★★★★★ a year ago
  The people at the Phila Cremation Society were kind, patient and understanding. They made this terrible task so much easier for me. After the initial arrangements were made, i received a follow up phone call, telling me that my cremains … More and all documents were ready and how I could go about picking them up. I later received another call, asking me if I had any questions. I really appreciated that they went above and beyond.
• m j ★★★★★ a year ago
  The Society was professional and sensitive to my needs. No pressure sales just respectful treatment from start to finish. Every detail was handled with precision and timeliness. I am very pleased and highly recommend them.
• Kevin Hunt ★★★★★ 4 years ago
  Absolute God Send!!! God Bless You Bart!!! Absolutely amazing experience working with Bart at the Philadelphia Cremation Society in a truly horribly awful time for our family. Exactly what we needed. They couldn't have been more … More accommodating, understanding, compassionate, helpful and a longer list of superlative adjectives. Our family will be forever grateful!!!
• Marvelle Schenck ★★★★★ 3 months ago
  Absolutely outstanding service from the beginning to the end I felt my needs were being addressed with sincerity.
• Tom Pace ★★★★★ a year ago
  With everyone making excuses on why they don't get back to you because of covid or just don't pick of the phone or put you on hold for 40 minutes Bart and his team gave no excuses and kept us informed every step of the way and … More kept their word on what was going to happen. It was pain free and uneventful. Thank you Bart
• T McCullers ★★★★★ 2 years ago
  Bart was the best. I called him shortly after my father's death, he gave the best pricing and was very compassionate. It took me a few weeks to have the process started. I called on Wednesday and his ashes were delivered by Saturday … More morning. Excellent service. Just hate all the questions from the answering service. If you are Repeat caller, you should not have to Nswer the same questions everytime.Thank YOU PCS & BART!!!!
• James OHalloran ★★★★★ 3 months ago
  Bart was helpful and made the process easy
• Daniel Bostic ★★★★★ 3 years ago
  I'm blessed this service is available particularly at a time like this.Apr-16-2020 I was faced with some impossible emotional choices the instant my mom passed from Covid19. Social distancing made cremation the only real choice as … More I wasn't having my mom just put in the ground unceremoniously. PCS was fast but sensitive, considerate & thorough.3 days later my mom's beautiful Urn is sitting here with me. I wasn't sure how I would feel, but I'm blessed & happy I did things this way.Thanks Bart & PCS.
• Jason Levy ★★★★★ a year ago
  These folks are thoughtful, responsive and professional. They handled my friends passing with grace and I appreciate the care and service provided. Would definitely recommend PCS to anyone in times of need.
• Charlie Ohlinger ★★★★★ a year ago
  Great compassion: available 24/7 even before I had finished the paperwork. Remains and death certificates sent via USPA Registered Mail, and all done in a very timely manner.
• Harriet Hendel ★★★★★ 3 months ago
  I did lots of research before deciding to use Philadelphia Cremation Society for myself. I found Kassandra to be extremely helpful and patient and knowledgeable. She walked me through every step to complete my registration and pre-payment. … More I feel confident I made the right decision and my family will not have to worry because everything has been taken care of. I recommend Philadelphia Cremation Society with great confidence!
• James Gilbert ★★★★★ 2 years ago
  We researched pre-paid cremation services in the Philadelphia area and came up on the Philadelphia Cremation Society. We were also told by a friend of their services and stellar customer service. The onboarding process was thorough and … More made us feel at ease. At the time of death for my wife's father, we made ONE phone call to Philadelphia Cremation Society and they took care of the rest - we could focus on our family. Many thanks to Bart and his staff as they supported us well during a difficult time - again, one phone call and they took care of everything, this is peace of mind.
• Thomas CAVANAUGH ★★★★★ 11 months ago
  The manager, Bart, was mos kind, considerate and helpful to us in this difficult time. The crew who retrieved the cadaver were efficient and most respectful. The phone staff is quite good. Thanks to all of them.
• April Lucarelli ★★★★★ a year ago
  I would like to take this time to thank Bart, and the staff at Philadelphia Cremation Society and Ivy Hill Cemetery. Bart was very professional, and walked me through the process for the cremation of my brother. The price was very reasonable … More with different options to choose. Philadelphia Cremation Society made it much easier for us and gave me a little piece of mind. I would definitely recommend others to The Philadelphia Cremation Society. Thank you again for making a difficult time a little easier to manage.
• Bonnie Ayers ★★★★★ 11 months ago
  I can't say enough nice things about the people we worked with at Philadelphia Cremation Society. In particular, our contact person, Bart was especially understanding, patient and accommodating throughout this very stressful, and … More for our family unfamiliar process. My family is from out of state and much of the paperwork, therefore, needed to be done over the phone or online. Bart responded promptly, no matter the time of day, with any our question or concern we had.In fact, even after we picked up our father's ashes, Bart helped us with an issue that came up right before I needed to get on on plane back to Florida! I called last minute, asked if they could ship my father's ashes back to Florida for us, and he immediately volunteered to take care of it. I would not have gotten my father's ashes back to Florida, if it was not for Bart's caring and prompt solution! (as an FYI- there are many regulations for shipping and transporting, human remains)As I mentioned in the beginning, I cannot say enough great things about this organization, the people who work there and the services they provide, at a very stressful time. Our family will definitely be using them again when the need arises.Thank you Philadelphia Cremation Society, for everything you did for my family and myself individually to make this experience a bearable one. I would recommend P.C.S. to anyone who loses a loved one in the Philadelphia area and beyond!With Gratitude, Bonnie
• Kevin Cuisinier ★★★★★ 2 months ago
  The Philadelphia Cremation Society was a godsend in our time of sorrow. Never having been the one responsible for making arrangements, I was walked through the simple process by Bart and everything happened as he said it would. I will recommend … More them to everyone.
• Michael Dowler ★★★★★ 4 months ago
  Answered the calls day and night on a holiday weekend. Efficient and responsive. Great to work with.
• Mike Masluk ★★★★★ a year ago
  Bart handled everything in a calm organized, professional mater. His great work took almost all pressures of of those left to handle affairs. Strongly recommend him to others.
• Paul Kelsall ★★★★★ 2 months ago
  Excellent, professional service from the society. Bart helped us from start to finish. Our beautiful daughter was in good hands and is now home with us. Thank you
• Keeta ★★★★★ 9 months ago
  The gentleman removed my loved one's body with care and presented me with his remains in sincerity. Bart was very professional and payment was easy.
• Val Miller ★★★★★ a year ago
  We were very satisfied with the service provided. Their service was carried out seamlessly with the coroner in a very timely manner. They were very helpful at time when we were very upset and stressed by the death of a loved one. And we … More were especially pleased with the container in which the cremains were presented in a nice shiny black a box. Thank you for your professionalism at a time in need.
• jff Bond ★★★★★ 2 years ago
  The people that I spoke with from Philadelphia Cremation Society were extremely kind, professional, caring and there to answer my questions and walk me through my grief as best they could. Bart Cavanaugh was accommodating and sincerely … More genuine in his assistance with all aspects of what I needed to do. It was comforting, in my time of grief, to know that there was someone that could help complete the arrangements totally for me. I would highly recommend them with the knowledge first hand that they would do a good job!
• Claudine Kurp ★★★★★ a year ago
  Bart did an amazing job assisting me in an incredibly stressful and sad time. I was impressed with the service level and exceptional customer service. I was amazed that this service was thousands less than the local funeral homes who … More were offering the same product and services.
• K Kohler ★★★★★ 6 months ago
  Just could not decide where to go plan for my future cremation. Checked out many avenues on line and spoke with local funeral homes. Philadelphia Cremation Society worked with me and helped me make decisions. In times like these, its … More so so so great to have someone to talk with who is helpful, kind, gentle and caring. They made i so easy. Thank you!
• david reilly ★★★★★ 9 months ago
  I'm living in Ireland and my Uncle died unexpectedly in the US. From the beginning of the process to right up to collecting his Ashes, Bart was an outstanding human being. His thoughtfulness, care and compassion in dealing with such … More a complicated procedure for us was exemplary. I would have no hesitation whatsoever in recommending the Philadelphia Cremation Society, they go above and beyond what would normally be expected of a funeral director. Again, thank you Bart, your a gentleman.Dave R.Ireland.
• Jason Halbert ★★★★★ a year ago
  I echo the positive reviews already written. Bart and staff were very kind, respectful and responsive to our needs at a difficult time. I recommend their services.
• Donna MotleyDavis ★★★★★ 2 years ago
  I needed the services of cremation in a hurry. My loved one had passed unexpectedly and we had both agreed to be to use the process of cremation. I had previously signed up with and joined another cremation society. When I called on them … More in my time of need I found out that we were not on the same page. I found the Philadelphia Cremation Society on line and they were "Johnny on the spot" and very helpful. They made it easy foe me to handle this sad occasion regarding my loved one. Thank you for your kindness, knowledge and concern.Donna Motley-Davis
• JD Thomas ★★★★★ 2 years ago
  When my husband died suddenly in an accident, I was completely unprepared for handling what came next. I knew he wanted to be cremated, I knew he wanted no service, and I knew he did not want his remains in an urn I would have around for … More the rest of my life.I started calling around, first with places nearby in NE Philly but then expanding to the whole area and after several companies that seemed to not understand what we wanted, I reached Bart at Philadelphia Cremation Society. At that point things became simple. He listened to what I was saying and just said "Yes, we can do that."He took over and that removed a huge weight off my shoulders. They handled everything from collecting from the medical examiners office to getting me the certified death certificates at the end.Nobody wants to think about costs when a loved one dies, but I think it is worth saying here that Bart was the ONLY representative of a funeral home or cremation service that I spoke to who did NOT try to "up-sell" me on additional items or features.I wish nobody would ever have to go through this, but when it happens, I hope they have someone like Bart on the other end of the phone to help.
• Susi Benson ★★★★★ 2 years ago
  At a time of immense stress, Philadelphia Cremation Society (PCS) offered a unique service. We did not need the service of a cemetery because our dearly departed already owned lots in a remote cemetery. PCS came extra miles to pick up our … More Mother. The pricing for services was a deciding factor in our choice. The kindness of Mr Cavanagh in making the arrangements was greatly appreciated. I would highly recommend the services of PCS and will use them if there is further need. Thanks to all of the people who so kindly provided services.
• Krystyna Kushner ★★★★★ 4 months ago
  Kassandra made my experience with making arrangements so fluid and with her wonderful personality to boot. Thank you

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