Testimonials

Philadelphia Cremation Society

201 Copley Rd, Upper Darby Township

5.0 639 reviews

• Jill Solar ★★★★★ 7 months ago
  During a difficult time, Bart made the process easier. He answered all my questions thoroughly, took care of the details and had me at ease. I highly recommend this service.
• Elliot Harvey ★★★★★ 3 years ago
  Bart was very helpful and took care of everything over the phone. i didn't even have to go to his place to pick-up the remains. He was very courteous and answered any questions I had.
• James Gilbert ★★★★★ 5 years ago
  We researched pre-paid cremation services in the Philadelphia area and came up on the Philadelphia Cremation Society. We were also told by a friend of their services and stellar customer service. The onboarding process was thorough and … More made us feel at ease. At the time of death for my wife's father, we made ONE phone call to Philadelphia Cremation Society and they took care of the rest - we could focus on our family. Many thanks to Bart and his staff as they supported us well during a difficult time - again, one phone call and they took care of everything, this is peace of mind.
• Rick ★★★★★ 6 months ago
  I had an excellent experience with the Philadelphia Cremation Society. My dealings with Kasandra, Al and Bart were all pleasant and professional. The cremation went smoothly and we received the cremains promptly, in time for my mother's … More funeral.
• george ainslie ★★★★★ 3 years ago
  This was an ideal service for a friend who did not want the pomp of a funeral. Bart was responsive and straightforward.
• Jessica Charmont ★★★★★ 3 years ago
  Very supportive and affordable. They handled every aspect of this experience with great respect.
• Linda Meade ★★★★★ a year ago
  I’m very impressed with the service provided. Mr Cavanaugh was very helpful and professional. He Made this awful task go smoothly. Also very compassionate. The cremains were returned very quickly. I would highly recommend this company
• Linda Harple Harple ★★★★★ 3 years ago
  I can only say that they were very patient and compassionate and did a great job. Thank you.
• Joanne Godleski ★★★★★ 3 years ago
  I was very satisfied with Philadelphia Cremation Society, they did a wonderful job me. I would recommend them to anyone.
• Erin Jerardi ★★★★★ 5 years ago
  I knew my mother's wishes of being cremated and where she would like her ashed to be buried, but I knew nothing about the cremation process.Bart made the process simple and quick. He answered all of my questions and let me know what … More I needed to do. I would highly recommend Philadelphia Cremation Society.
• Iyata S. ★★★★★ 6 years ago
  Bart and Alan of the Philadelphia Cremation Society were caring, efficient and informative during this process. This was my first time having to deal with a loss and they made it all painless. They were so patient with me. I was referred … More to call them by the Veterans Administrations Office of Decedent Affairs and I couldn’t be happier with their recommendation. I recommend them to everyone.
• gale rimbenieks ★★★★★ a year ago
  The Cremation Society was very helpful during our recent loss. Bart was wonderful to deal with. From my first contact to picking up the ashes, it was an easy process. I recommend them highly.
• Trish Gilbert ★★★★★ 11 months ago
  PCS was very efficient, friendly and supportive during this process. Thier communication was top noch every step of the way. They followed through on everything discussed in a timely manner. They were also cost efficient to meet our needs. … More
• K Anon ★★★★★ 2 years ago
  Empathetic and affordable, let them help you navigate the process of carrying out your loved one's final wishes. I chose them because of their Better Business Bureau A+ rating & 5 Star review rating. If all businesses operated … More the way they do, the world would be a better place. Trust The Philadelphia Cremation Society - I'm glad I did!
• Cathy Bodak ★★★★★ 8 years ago
  We were notified unexpectedly of the death of a relative who had lived in Philadelphia and had no other family or arrangements in place. I called Philadelphia Cremation Society and immediately knew I had reached the right place. The receptionist … More was helpful and kind. Bart Cavanaugh called me back immediately and walked me through the process. His advice was professional, compassionate and completely accurate. Communication was excellent and he immediately understood our situation. He made a stressful time much easier.
• Michael Weaver ★★★★★ 6 years ago
  We appreciate your willingness to help bring some closure to our family. Your quick, compassionate and professional services will not be forgotten. Never would we imagine the situation we would find ourselves in. Bart, you and your staff … More deserve more than just words. If I ever get the chance to cross your path, I would like to shake your hand and personally say thank you! You have helped ease some of the pain and burden associated with the death of a loved one. Bless You!!
• DR “bellon 1” ★★★★★ 3 years ago
  I can't thank you enough Bart for helping our family in this painful moment of my brother passing away Thank you so much you guys were very professional and the response time was quick and detailed thank you.David R.
• Dana Marie ★★★★★ 3 years ago
  I can’t thank PCS enough for their help. This was an affordable option given we were not planning on having a traditional funeral service and we were working with limited funds. Bart and Al were very responsive and helped us through every … More step of the way. I would highly recommend.
• Lorraine Kelley ★★★★★ 2 years ago
  Very happy. Helpful, informal, courtesy. Amazing team during a very difficult time. Will call them if ever need any future services.
• Nicole Von Whitaker ★★★★★ 7 months ago
  Well ,I'm planning ahead so not sure, but I was very impressed with the way I was helped by Kassandra on the phone. Everything was made very easy for me, even though I don't have a computer. She is making copies for me . She was … More pleasent and efficient and helpful.
• Scott Mallinger ★★★★★ 4 years ago
  Bart was helpful, compassionate, kept me in the loop in the process and was responsive to all questions and concerns. At a difficulty time, PCS was a helpful resource for honoring last wishes.
• Karen Padillas ★★★★★ 3 years ago
  We can not thank Bart and Al enough.
  They are compassionate, caring and wonderful people.
  Bart explained the entire process to us after the passing of my Husband’s brother.
  He kept us informed through all the process and Al advised when … More the ashes were ready to be picked up.
  You guys are amazing. Keep up the great work.
• JoAnn Wilson ★★★★★ a year ago
  As you can imagine, this is a very sad time to have to make arrangements for your loved ones, Bart Cavanagh was so compassionate, kind and helpful. He showed sympathy and provided guidance in a very compassionate way to help us navigate … More this difficult task. I would truly recommend them and if needed, use them again. Great services and human kindness
• Big Man Benzo (Big Body Benzo) ★★★★★ 12 years ago
  I just cannot say enough about Bart and his staff. We had a loved one pass away in Philadelphia, but we live1000 miles away. Bart answered my call on a Sunday morning, helped us make all the arrangements and our loved one was cremated … More and returned to us within a matter of a few days. Bart was kind and compassionate; he didn't try to "sell" us. He listened and offered invaluable advice on handling all the details. Bart even took time to follow up and make sure that we had received the cremains and death certificate. Bless you for the work you do, Bart.Fondest Regards from the Harvey Family
• Marjoe MCCARTHY ★★★★★ 4 months ago
  Everyone here was kind, helpful, respectful & professional . I needed to arrange cremation for the sudden death of my Mother. Every question was answered, every call or txt returned quickly. It was a very difficult time for me and … More our family . The people here helped me thru this part and I am thankful. No hidden fees. A special thanks to Bart.
• ToniAnn Basile ★★★★★ a year ago
  Bart was compassionate and efficient. From the first phone call to the last- he was very accommodating. Thank you for your assistance during an unexpected difficult time.
• Marta Nolan-Alley ★★★★★ 3 years ago
  The process was very easy through email, the staff very helpful and pleasant. Services are very reasonably priced.
• Andrea Deis ★★★★★ 3 years ago
  My mother was air lifted from Delaware to Philly where she passed away from a stroke, finding this place was a blessing and made this part extremely easy and very affordable. Bart was great, he worked quickly for her pickup, the death certificates … More and was flexible for her shipping arrangements. I truly appreciate him and this business. Thank you guys.
• Nancy Victor ★★★★★ a year ago
  Bart was so kind and so knowledgeable. I was handling arrangements from NY, for my brother who passed away in PA. All of Bart's instructions were easy to follow. He also worked with my brother's partner, who lived in PA. All … More went smoothly and my brother's cremains are now with his partner. Thank you, Bart, for making this process as painless as possible.
• Amy Sommer ★★★★★ 3 years ago
  The prepackage plan is straightforward & clearly communicated. Personal attention is readily available. Setup takes very little time & effort. Having this plan available along with my will makes work for my estate administrator … More a lot easier.
• Kathie DeBickes ★★★★★ 2 years ago
  I just want to thank Bart and the staff for helping me with the cremation of my sister. With me living in Florida and my sister passing in Philadelphia it was stressful for me to make arrangements. Bart handled everything from start to … More finish. He answered all of my questions and mailed my sister ashes for me. In such a difficult situation he explained everything very clear and took a lot of the stress away. I would definitely recommend this establishment to everyone. Everything was done in a timely matter. I was very pleased that I used Philadelphia Cremation Society.
• Michelle MORALES ★★★★★ 3 years ago
  Philadelphia Cremation Society is wonderful. They were upfront about the cost and did not try to pressure us for upgrades nor did they add any hidden fees. We handled everything efficiently over the phone and online. They retrieved our … More loved one from the hospital and within a week we had the cremated remains. They even went as far as placing the ashes in urns we purchased elsewhere; we simply brought the the urns with us at pick-up and they handled the dividing of the ashes at no additional cost. Their professionalism and sensitivity in this difficult time was so appreciated. I highly recommend them to anyone who is looking for cremation services.
• Rosa Rodriguez ★★★★★ 3 years ago
  They made the whole process of my family member's passing, much easier. Very Professional, Respectful, and polite.
• Elizabeth Beaupre ★★★★★ 3 years ago
  The Philadelphia Cremation Society was wonderful, caring and very professional from my first contact to the last. Melanie was an exceptional guide during the entire process. I wouldn’t hesitate to recommend the Philadelphia Cremation … More Society to my friends and family.
• Christian Schou ★★★★★ 2 years ago
  Bart and his team were amazing in facilitating and providing their services. From the initial phone you are able to sense how aware they are of what a family is going through. Can't say enough good things about them and would highly … More recommend to anyone looking for their services. Thank you again for all your help and please extend our thanks to Kieran for going above and beyond.
• T McCullers ★★★★★ 5 years ago
  Bart was the best. I called him shortly after my father's death, he gave the best pricing and was very compassionate. It took me a few weeks to have the process started. I called on Wednesday and his ashes were delivered by Saturday … More morning. Excellent service. Just hate all the questions from the answering service. If you are Repeat caller, you should not have to Nswer the same questions everytime.Thank YOU PCS & BART!!!!
• Tom Pace ★★★★★ 4 years ago
  With everyone making excuses on why they don't get back to you because of covid or just don't pick of the phone or put you on hold for 40 minutes Bart and his team gave no excuses and kept us informed every step of the way and … More kept their word on what was going to happen. It was pain free and uneventful. Thank you Bart
• Christina Arnault ★★★★★ 2 years ago
  Given the nature of the business and the state of mind you are in when contacting them, working with a crematorium could be difficult I imagine. However, my experience with PCS was not stressful or difficult and Bart made it as pleasant … More and stress-free as it could have been. It's my first experience in this domain but I can't imagine how you could have a better experience with another provider.
• Samantha Galloway ★★★★★ a year ago
  Excellent experience fast and easy, I would absolutely recommend to everyone. Bart was very kind and answered all my questions and explained things to me very thorough.
• Kelly T ★★★★★ 3 years ago
  I used their services to pre-plan and prepay for my mother's cremation. They were very kind and answered any questions I had to ease my worries. They were speedy when it was time to recover her and returned her ashes to me quickly … More and empathetically. I highly recommend this company and will instruct my children to use them for me.
• Dr.Mark Mohnac (ATHLETE'S MIND) ★★★★★ 2 years ago
  Bart Cavanaugh, was exceptional: professional, sensitive, clear with directions and expectations. He was able to expedite necessary documents. His efforts were greatly appreciated. Thank you Bart
• Amy Hewitt ★★★★★ 2 years ago
  I'm so glad I reached out to the Philadelphia Cremation Society when my mom passed away. Bart assisted me through the process and his patience, compassion, and care were very appreciated during this difficult time. I highly recommend … More them, and thank you, Bart.
• Pam Kunz ★★★★★ a year ago
  The entire staff was professional and compassionate during this emotionally stressful time. They made everything run smoothly and handled all special requests with no hesitation. I highly recommend.
• Jim Dougherty ★★★★★ 6 years ago
  Philadelphia Cremation Society was so helpful during this difficult time. Everyone I interacted with was polite and knew exactly what they were doing. Special thanks to Bart who let me take as much time as I needed.
• Ruth Brown ★★★★★ 2 years ago
  My first encounters with PCS, while redoing my will, were wonderful. Kasandra anticipated my questions before I asked them, and replied fully and professionally to the few others I had. It's wonderful to know that no one I leave behind … More will have to deal with this; paying upfront (with a few options) was simple . . . and the price was great too.
• Andre Goripow ★★★★★ 3 years ago
  After using them for my mom, I used them for my sister. Very professional and caring. I plan to pre-arrange my end of life wishes with them.
• wendy wandelt ★★★★★ 4 years ago
  Philadelphia Cremation Society was wonderful. I would like to thank Bart who was extremely helpful and walked me through the entire process. The cost was reasonable and all was done in an extremely timely manner. I would highly recommend … More their services to others.Thank you again.
• Alice Peterson ★★★★★ a year ago
  With the sudden passing of a family member I had to arrange the cremation. I had never done this before. I also don't have a computer just a cell phone. I could not have chosen a more professional and compassionate group to work with. … More Everything was done in a very timely manner.
• Donna MotleyDavis ★★★★★ 5 years ago
  I needed the services of cremation in a hurry. My loved one had passed unexpectedly and we had both agreed to be to use the process of cremation. I had previously signed up with and joined another cremation society. When I called on them … More in my time of need I found out that we were not on the same page. I found the Philadelphia Cremation Society on line and they were "Johnny on the spot" and very helpful. They made it easy foe me to handle this sad occasion regarding my loved one. Thank you for your kindness, knowledge and concern.Donna Motley-Davis
• Caryl Rosenthal ★★★★★ 3 years ago
  Navigating the burial process for a loved one is overwhelming. Bart at PCS was supportive and helpful. They handled the cremation process in an efficient manner that permitted us to fixate our energies on our family.

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