Testimonials

Philadelphia Cremation Society

201 Copley Rd, Upper Darby Township

5.0 635 reviews

• Scott Mallinger ★★★★★ 4 years ago
  Bart was helpful, compassionate, kept me in the loop in the process and was responsive to all questions and concerns. At a difficulty time, PCS was a helpful resource for honoring last wishes.
• Joanne Godleski ★★★★★ 3 years ago
  I was very satisfied with Philadelphia Cremation Society, they did a wonderful job me. I would recommend them to anyone.
• Michael Caudell-Feagan ★★★★★ 3 years ago
  The Philadelphia Cremation Society was very responsive when I found myself needing to make arrangement at the last moment as a dear friend was within 48 hours of his passing. The representative remained accessible as I filled out the online … More forms and helped me quickly get everything in order. At a traumatic point it is helpful to be in such good hands.
• Mara Linehan ★★★★★ 5 months ago
  Bart was so kind and helpful in our time of need. He explained the entire process and was there for any additional questions I had later on. I’m so thankful to have found this company and would not hesitate to recommend them, as well as … More to use them in the future.
• Linda Harple Harple ★★★★★ 3 years ago
  I can only say that they were very patient and compassionate and did a great job. Thank you.
• Libby Cerullo ★★★★★ a year ago
  I used the services of PCS years ago and did not hesitate to use them again Jan '25. They are prompt in all their interactions, very respectful, and the administrative part was very straightforward. I also appreciated how Mr. Cavenagh … More kept me informed about delivery of death certificates. I have already recommended them to another family.
• Marvelle Schenck ★★★★★ 3 years ago
  Absolutely outstanding service from the beginning to the end I felt my needs were being addressed with sincerity.
• Samantha Galloway ★★★★★ a year ago
  Excellent experience fast and easy, I would absolutely recommend to everyone. Bart was very kind and answered all my questions and explained things to me very thorough.
• Alice Gosfield ★★★★★ 3 years ago
  I had to call them at 2AM. Their folks got here within an hour and were professional and caring. The owner followed up himself more than once. Highly recommend. They helped make a difficult situation go smoothly.
• Mike Masluk ★★★★★ 4 years ago
  Bart handled everything in a calm organized, professional mater. His great work took almost all pressures of of those left to handle affairs. Strongly recommend him to others.
• Lili ★★★★★ 3 years ago
  Fast service, easy process. Bart is very knowledgeable and communicative. Prices are transparent and low. Great for a no-nonsense direct service.
• Stephanie Garrett ★★★★★ 2 years ago
  I cannot say enough about how wonderful the Philadelphia. Cremation Society was during the most difficult moment of my life after losing my husband, the kindness and compassion I was offered after was nothing less than amazing they made … More this time seamless, and I am truly grateful for all they have done to arrange everything for me to allow me the time to grieve. They have my upmost respect and appreciation for all they have done for me and my family.
• Craig Hentosh ★★★★★ 4 months ago
  Planning details for a funeral can be a daunting task but Philadelphia Cremation Society made the process seamless. The website is well designed and easy to navigate and Kasandra, Director of Family Services, was amazing. Kasandra is knowledgeable, … More professional, a good listener and has great people skills.
• Joann Oseroff ★★★★★ 5 months ago
  After the loss of our mother-in-law/mother, Annetta Oseroff, we spoke to Bart Cavanaugh at Philadelphia Crematory Society. He was so very helpful answering our questions and guiding us through this process at this difficult time. We called … More often and everyone we spoke to was very kind.
  We highly recommend this affordable company.
• John Quirus ★★★★★ 3 years ago
  Bart was very professional and always available to answer any questions we had during our difficult time. Could not have asked for a better experience.
• Michelle MORALES ★★★★★ 3 years ago
  Philadelphia Cremation Society is wonderful. They were upfront about the cost and did not try to pressure us for upgrades nor did they add any hidden fees. We handled everything efficiently over the phone and online. They retrieved our … More loved one from the hospital and within a week we had the cremated remains. They even went as far as placing the ashes in urns we purchased elsewhere; we simply brought the the urns with us at pick-up and they handled the dividing of the ashes at no additional cost. Their professionalism and sensitivity in this difficult time was so appreciated. I highly recommend them to anyone who is looking for cremation services.
• Ruth Brown ★★★★★ 2 years ago
  My first encounters with PCS, while redoing my will, were wonderful. Kasandra anticipated my questions before I asked them, and replied fully and professionally to the few others I had. It's wonderful to know that no one I leave behind … More will have to deal with this; paying upfront (with a few options) was simple . . . and the price was great too.
• Maya Gray ★★★★★ 2 years ago
  Never dealt with this from this side. And every one there was awesome. And the Director was really awesome great and went out his way for me. And I truly appreciate him. Thank you for helping me in such a difficult moment.
• risa reaves ★★★★★ 4 years ago
  I'm so glad the Pastor at the nursing facility recommended PCS. They are kind, empathetic, efficient and the fees are very reasonable. Bart was extremely helpful and made the process easier to handle. I highly recommend PCS.
• Rosa Rodriguez ★★★★★ 3 years ago
  They made the whole process of my family member's passing, much easier. Very Professional, Respectful, and polite.
• Wendi O'Sullivan ★★★★★ 5 years ago
  The service that was provided was exactly what my family needed. This is the second time I have called on Bart and his team. Bart followed up with me and made it very easy to take care of what needed to be done in a warm and heartfelt … More way.
• Dianna Gallen ★★★★★ 3 years ago
  Bart was wonderful to work with. He made the process very easy at a difficult time. Thank you.
• Christian Schou ★★★★★ 2 years ago
  Bart and his team were amazing in facilitating and providing their services. From the initial phone you are able to sense how aware they are of what a family is going through. Can't say enough good things about them and would highly … More recommend to anyone looking for their services. Thank you again for all your help and please extend our thanks to Kieran for going above and beyond.
• Linda Jordan ★★★★★ 6 months ago
  From the first phone call to the final delivery of my brother's ashes, the process was seamless, quick and even quite healing. The attention to detail was greatly appreciated. The staff was always available by phone, and Bart was wonderful. … More Highly recommend.
• Dennis Reidenbach ★★★★★ 4 years ago
  I can't say enough positive words about the level of service and support that Bart and the staff at Philadelphia Cremation Society provided with the passing of my wife Kris. They were prompt, respectful and caring during one of life's … More most difficult moments.
• Shannon Skinner ★★★★★ 4 years ago
  Bart & the staff at Philadelphia Cremation Society and Ivy Hill Cemetery were nothing short of amazing! Very professional and respectful from our first phone call, the hiccups in-between, to picking up my brother-in-law's ashes.We … More couldn't be more satisfied! When we arrived at Ivy Hill, we were greeted by their staff and Cooper - the most adorable dog! Staff informed us if we ever decided to transfer his remains, come back & they would assist in doing so. That meant more than they could ever know! We had a small urn in our car for his daughter. They transferred some of his ashes without hesitation. We are truly appreciative and grateful for your entire staff!
• Stephen Nawoj ★★★★★ 4 years ago
  Everyone at the Philadelphia Cremation Society was extremely helpful and considerate throughout the entire process. Bart, was very easy to work with and everything was taken care of in a timely and professional manner.
• Cliff B ★★★★★ a year ago
  I had the opportunity to interact with company in 2018 when my mother passed away. They were very professional and most of all compassionate during that very difficult time. I decided when the time came to plan that I would choose to … More work someone with whom I had trust and confidence. I made arrangement for them to handle my arrangements too.
• Jim Hardcastle ★★★★★ 4 years ago
  My son died suddenly in Quakertown in early April. I live out of town and had no idea where to turn for cremation services. I called the local funeral homes recommended by hospital staff. They were sympathetic but wanted to charge $2100 … More to $4000 for the sinple cremation I was seeking. I was in no mood to prowl the internet shopping for a better deal but recent experience with deaths in the family had taught me that there are those who charge far too much when we grieve. I searched more and found websites quoting prices well below $1,000. But when I dug a little deeper, I found disturbing consumer complaints, mostly centering on bait and switch. Fortunately for me I found the Cremation Society and called the number on their website. Bart was warm and comforting. He answered all my questions. That night he emailed me a well-designed DocuSign form that allowed me to quickly complete all of the paperwork. I e-signed the form and paid via credit card. Total cost including mailing of ashes and extra death certificates was $1200. His ashes arrived yesterday. I am so glad I found the Cremation Society. They made the sad task of grieving the loss of a child a little more bearable.
• Barbara Reynolds ★★★★★ 3 years ago
  This is the third time I have used Philadelphia Cremation Society. I am very happy with the service, they are prompt and respectful. The only negative is, I was unaware of the credit card fee when I paid for the service. If I had know, … More I would have taken a cashier's check to their location and picked up my mom's remains. I would have saved the $58 credit card fee and the $42 fee to send her back home to me.I still would recommend them and use them again. Now I know about the fees that are charged and would make other arrangements to pay for the service.
• Rick ★★★★★ 6 months ago
  I had an excellent experience with the Philadelphia Cremation Society. My dealings with Kasandra, Al and Bart were all pleasant and professional. The cremation went smoothly and we received the cremains promptly, in time for my mother's … More funeral.
• Jan Jeffries ★★★★★ 2 years ago
  I’m sending this on behalf of Sondra King. I am her first cousin and we’re like sisters. On behalf of our family we are very pleased that we chose you. Many of our family members have had your services before and we are pleased as well. … More Thank you so much for everything you’ve done to make this possible.
• anne lavancher ★★★★★ 2 years ago
  Kasandra was wonderful to work with through this process. The paperwork was easy to manage and she was quick to answer my questions and following up on anything I missed. She made a difficult and emotional endeavor easy.
• Rebecca Field ★★★★★ a year ago
  Arranging for my own cremation ended up being pleasant and easy. The Cremation Society has a wonderful computer program that leads you through all the paperwork, without which it could have been a nightmare. The representation, Kassandra, … More was also very helpful. All in all, a very easy process.
• Thelma Jacks ★★★★★ 3 years ago
  After all the necessary decisions were made, the process was very straightforward. For pre designating final burial instructions, this was one of the easiest tasks I had. Keep it simple.
• timothy markert ★★★★★ a year ago
  Bart was very accommodating and sympathetic. He helped me deal with some thing. I never thought I had to deal with. I would definitely highly recommend this company/facility.
• Jennifer Thomsen ★★★★★ 5 years ago
  During a very difficult time Bart and his staff were very patient and understanding. I had never used direct cremation services so I didn’t have a clue how it worked. My family and I were able to grieve with no worries. I would definitely … More recommend Philadelphia Cremation Society.
• wendy wandelt ★★★★★ 3 years ago
  Philadelphia Cremation Society was wonderful. I would like to thank Bart who was extremely helpful and walked me through the entire process. The cost was reasonable and all was done in an extremely timely manner. I would highly recommend … More their services to others.Thank you again.
• Barbara Miller ★★★★★ 3 years ago
  Very happy with the way everything was handled. Respectful, helpful, courteous and sympathetic. It was very easy to arrange everything and kept well informed.
• Luv Mont ★★★★★ 2 years ago
  Bart provided the most seamless and professional experience ever. I was devastated at my Mom’s passing and he just helped everything go smoothly with her cremation and filing of her death certificate. He was very thorough with the information … More and details he provided. I would definitely recommend this funeral home‘s services! Thank you, Bart!
• JoAnn Seaver ★★★★★ 4 years ago
  The staff of Philadelphia Cremation Society were respectful of my time. It took little effort to enroll and to obtain their service when I needed it. They smoothed things out for me. Their service was tasteful as well as prompt. We … More had the basic service and it was just what was best for us. Their basic and simple was tastefully and well done. I appreciated that I was not pressed to spend a lot of money on extra things.
• Renee' Harvey ★★★★★ 2 years ago
  My brother passed away on 2/3/24. Unfortunately on his birthday. I called Philadelphia Cremation Society and spoke with Bart. He was very compassionate and very helpful. He made a difficult time much easier for myself and my family. I would … More definitely recommend Bart and the Philadelphia Cremation Society to everyone.
• Liz Mednick ★★★★★ 5 months ago
  I've had two experiences with the Philadelphia Cremation Society and both were excellent. Bart handles customer care himself, the call line is open 24 hours a day, and they send very kind and capable staff to collect your loved one. … More They made two of the most difficult passages of my life much easier. The cremations were completed and the remains and death certificates returned, carefully packaged, in a week, even though the more recent loss occurred just before Christmas. 10/10 would recommend.
• Tom Pace ★★★★★ 4 years ago
  With everyone making excuses on why they don't get back to you because of covid or just don't pick of the phone or put you on hold for 40 minutes Bart and his team gave no excuses and kept us informed every step of the way and … More kept their word on what was going to happen. It was pain free and uneventful. Thank you Bart
• WANDA AYALA ★★★★★ 5 months ago
  I am very satisfied with all of the services. I want to thank Bart Cavanaugh, not only was he available for my son's services but he did a great job with my brother back in 2017. I live in Delaware, and he handled all of the process. … More I will be for ever grateful.
• Rosemary M ★★★★★ 4 years ago
  Our family member passed away unexpectedly. We were from out-of-state and needed to proceed with final arrangements. Bart Cavanaugh of the Philadelphia Cremation Society helped us complete the process and it was seamless. His guidance ensured … More that that part of our decision-making would be suitable and timely, and it was, and we thank you.
• Preva Doyle ★★★★★ 5 years ago
  My family and I had a wonderful experience with the Philadelphia Cremation Society. Bart was kind and helpful, and answered all the questions we had before moving forward with the cremation process. Philadelphia Cremation Society has the … More most reasonable pricing around. We are grateful for the exceptional service we received.
• Jill Solar ★★★★★ 6 months ago
  During a difficult time, Bart made the process easier. He answered all my questions thoroughly, took care of the details and had me at ease. I highly recommend this service.
• Traci Cooper ★★★★★ a year ago
  Kasandra, Bart and Al were all very helpful to us prior to our mother's passing. They made the process very smooth and were quick to respond.
  Many thanks to all of them.
• Joshua E. ★★★★★ a year ago
  These guys offer an amazing service. I hate to say it but a lot of local funeral homes feel like they're outright stealing from us at our most vulnerable time. The cheapest I could find a direct cremation was 4x what I paid here. For … More 100% the exact same service. I know because I paid 4x for one a few years ago. I dealt with man named Bart Cavanaugh. Couldn't have been a nicer guy. Clearly explained everything, no surprises. In the future they'll be my first phone call.

• ●
• ●
• ●
• ●
• ●