Testimonials
Philadelphia Cremation Society
201 Copley Rd, Upper Darby Township
5.0 623 reviews
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Pj Perez ★★★★★ 6 years ago
When my mother passed unexpectedly and without a will or prepaid funeral arrangements, we had to find a cremation service that was reasonably priced, trustworthy, and quick to respond (especially during a pandemic). From the go, Bart and … More the team at Philadelphia Cremation Society handled the process with professionalism and care. Their pricing was entirely transparent, there was no pressure to upsell a casket or urn, and the communication was great, even after the pass-off to the crematorium. It was one less thing our family had to worry about during an already difficult time. Highly recommended. -
Andrea Deis ★★★★★ 3 years ago
My mother was air lifted from Delaware to Philly where she passed away from a stroke, finding this place was a blessing and made this part extremely easy and very affordable. Bart was great, he worked quickly for her pickup, the death certificates … More and was flexible for her shipping arrangements. I truly appreciate him and this business. Thank you guys. -
Robyn Beverly ★★★★★ 2 months ago
From the very beginning of the process and throughout, Bart kept informed. It was inexpensive and very easy to work thru the paperwork. I was very pleased and would highly recommend this business to anyone! -
Rosemary M ★★★★★ 4 years ago
Our family member passed away unexpectedly. We were from out-of-state and needed to proceed with final arrangements. Bart Cavanaugh of the Philadelphia Cremation Society helped us complete the process and it was seamless. His guidance ensured … More that that part of our decision-making would be suitable and timely, and it was, and we thank you. -
L Howey ★★★★★ a month ago
They had a quick response time to our initial call inquiring about their services. At the time of need, Bart was easy to work with and the two workers who came to collect our loved one were very respectful and kind. We had one question … More while completing the paperwork, and Bart was immediately responsive and helpful. At a difficult time, this was a smooth process with helpful staff. -
Devin Greco ★★★★★ a year ago
They were very professional, patient and empathetic. They responded at all hours and days to answer my questions and helped guide me through a very difficult time. It also saved me over half of what I would have paid for the same services … More at a private funeral home for cremation services, which I used for a family luncheon in his memory. I would highly recommend Bart, Al and his colleagues for your services. -
risa reaves ★★★★★ 4 years ago
I'm so glad the Pastor at the nursing facility recommended PCS. They are kind, empathetic, efficient and the fees are very reasonable. Bart was extremely helpful and made the process easier to handle. I highly recommend PCS. -
anne lavancher ★★★★★ a year ago
Kasandra was wonderful to work with through this process. The paperwork was easy to manage and she was quick to answer my questions and following up on anything I missed. She made a difficult and emotional endeavor easy. -
Nancy Heffner ★★★★★ 5 years ago
Bart was easy to work with and very helpful. We only had one problem and that was easily corrected. We would have liked to pay by check or cash and not use a credit card. -
Imani Hutty ★★★★★ 5 years ago
My family and I looked at several options for cremating my mother including funeral homes. However, most of the funeral homes quoted us $3,000 and up, which was well outside of our budget. I came across the Philadelphia Cremation Society … More and they offered affordable cremation options that were well below any competitor. Additionally, I have been impressed with their staff, in particular, Bart, who was incredibly helpful throughout this difficult process. I would recommend the Philadelphia Cremation Society to anyone that is looking for an affordable cremation option. -
Tom Pace ★★★★★ 4 years ago
With everyone making excuses on why they don't get back to you because of covid or just don't pick of the phone or put you on hold for 40 minutes Bart and his team gave no excuses and kept us informed every step of the way and … More kept their word on what was going to happen. It was pain free and uneventful. Thank you Bart -
Charlene Dash ★★★★★ 4 years ago
Bart was amazing! He made a sad process less painful when my mother in law passed away this past week. And their prices are so much more reasonable than anywhere else. Highly recommend! -
Cathy Bodak ★★★★★ 8 years ago
We were notified unexpectedly of the death of a relative who had lived in Philadelphia and had no other family or arrangements in place. I called Philadelphia Cremation Society and immediately knew I had reached the right place. The receptionist … More was helpful and kind. Bart Cavanaugh called me back immediately and walked me through the process. His advice was professional, compassionate and completely accurate. Communication was excellent and he immediately understood our situation. He made a stressful time much easier. -
Sailorjim43 ★★★★★ 4 years ago
I was so glad the VA recommended the Philadelphia Cremation Society. The entire staff was wonderful. Definitely contact this organization before calling a funeral home. A funeral home was going to charge me double the price. A death in … More the family can be stressful enough, let alone trying to figure out how to pay for things. -
Sharron Burton ★★★★★ 3 years ago
Bart was very helpful and knowledgeable throughout the entire process. He walked me through everything. They were by far the most affordable and no matter how many times I called him back or how many new questions I had Bart answered every … More time with the same joyful and chipper voice. I truly appreciate you guys for all your help during this time. -
Hilton Dewitt ★★★★★ 5 years ago
From start to finish, this establishment was ultra professional, caring, and clear regarding the services offered, as well as what they could and couldn't do. From someone communicating across several states, they responded in a timely … More fashion by answering all of my questions.Bart was outstanding and willing to go that extra mile to meet with me during my limited time in Philadelphia. The gentleman at the funeral home also was very caring and polite. I would definitely recommend Philadelphia Cremation Society to handle your arrangements for your loved one! -
edladrew ★★★★★ 3 years ago
Excellent and very sensitive responses to questions and feelings. The presentative from the company handled things exactly as we would have hoped. And we will certainly recommend your services to friends and neighbors. In fact we already … More have! -
Cynthia Everitt ★★★★★ 3 years ago
When my dad's decline became apparent, we talked about what he wanted upon his death. He had told me before that he wanted to be cremated, and he confirmed that for me several times. Since I was logistically closest to my dad, I … More was fortunately able to spend the most time with him. One of my sisters undertook researching cremation companies, and after speaking with Bart, she highly recommended Philadelphia Cremation Society. I agree wholeheartedly. Bart was caring, thorough in explaining things and kept up steady communication throughout the process. He was always available to answer questions and was the steady guide I needed during an emotional time. Thank you! -
Scott Lentz ★★★★★ 6 years ago
My father passed away last week. Three years in dementia care. His care facility recommended the PCS. Frankly, I was expecting working with an entity that was self-serving, at bestInstead, what I found was this:1. Pricing transparency. … More The price quoted was the price invoiced. No add-ons.2. The staff was amazing. I expected a minimal level of interaction, but this was not the case at all.3. Bart - my contact - was wonderful. He was focused on communication from day one. He was always available. He guided me through several issues such as how many death certificates i would need. He was amazing.I have nothing but the highest praise for my experience. -
Michael Caudell-Feagan ★★★★★ 3 years ago
The Philadelphia Cremation Society was very responsive when I found myself needing to make arrangement at the last moment as a dear friend was within 48 hours of his passing. The representative remained accessible as I filled out the online … More forms and helped me quickly get everything in order. At a traumatic point it is helpful to be in such good hands. -
Mukam Harzenski ★★★★★ 6 years ago
The death of someone you love is difficult. During difficult times like this, separated as many of us are from the deceased and family, funereal arrangements are more stressed than usual. The Philadelphia Cremation Society helped make these … More arrangements as clear and straightforward as possible. Bart was able to see me through every step. Appreciate the kindness and the service. -
Rob Wells ★★★★★ a year ago
The efficiency and genuine care the people of this place took in my families time of need was refreshing. Even though we were and still are grieving our loss, they never made us feel pressured to get things done and kept us in the loop … More of things every step of the way. They made what is generally a hard, long and grueling process feel like something I could smile about because of how it was handled and the end result. Can't thank you all enough -
shannon formica ★★★★★ 4 years ago
My mother passed last Monday, after an extended stay in the hospital, but it was unexpected never-the-less. I knew she wanted to be cremated but I had no experience dealing with death of a loved one. My husband forwarded me the website … More for Phila Cremation Society after a quick Google search, I was hesitant because I didn't know what to expect and it seemed to good to be true. So I did a little research and decided that this was the place I wanted to use. Everything you will read here (in these reviews) about how easy this process is with PCS is true in my experience. Bart was informative and honest and never tried to upsell me on anything. A few days later, when I called on a Saturday to inquire about a time-line (i had forgotten to ask in my initial grief) I expected to leave a message, but my call was answered by a kind operator who took my info and Bart called me back immediately.. We arranged to meet up on the following Monday when I could pick up both the ashes and death certificate at the same time. The whole process was seamless and I was met with kindness anytime I interacted with someone from the company. -
Mara Linehan ★★★★★ 3 months ago
Bart was so kind and helpful in our time of need. He explained the entire process and was there for any additional questions I had later on. I’m so thankful to have found this company and would not hesitate to recommend them, as well as … More to use them in the future. -
Jae shin ★★★★★ a year ago
My words cant discribe how much they helped me out. Mr. Bart came through on a very short notice. My case was very time sensitive yet they pull it through!! I cant say enough to thank them. -
Barbara Miller ★★★★★ 3 years ago
Very happy with the way everything was handled. Respectful, helpful, courteous and sympathetic. It was very easy to arrange everything and kept well informed. -
Joe Fanelli ★★★★★ 2 years ago
From the moment of my first phone call to Bart, everything about the trauma of my wife's passing seemed to become under control. Bart's professional and caring demeanor is truly a Comforting trait and a deeply appreciated skill. … More I highly endorse him and the services of his staff. -
Dennis Reidenbach ★★★★★ 4 years ago
I can't say enough positive words about the level of service and support that Bart and the staff at Philadelphia Cremation Society provided with the passing of my wife Kris. They were prompt, respectful and caring during one of life's … More most difficult moments. -
Katerina Koperna ★★★★★ 3 years ago
The staff was helpful, responsive, and kind throughout the process. I received prompt call backs if I didn't reach someone directly and our loved one was handled with respect and care. -
Amy Hewitt ★★★★★ a year ago
I'm so glad I reached out to the Philadelphia Cremation Society when my mom passed away. Bart assisted me through the process and his patience, compassion, and care were very appreciated during this difficult time. I highly recommend … More them, and thank you, Bart. -
Tracy ★★★★★ 2 years ago
My experience with Philadelphia Cremation Society was nothing less than seamless and efficient. Bart was extremely responsive and everything was handled quickly after we lost our love one. With this being such a difficult time, it was … More more than appreciated that Philadelphia Cremation Society handled everything with such care. -
Margaret Schmidt ★★★★★ 3 years ago
Bart was very comforting and professional. He told our family what to expect from the staff, once our loved one passed in hospice care. Our concerns were immediately addressed and handled just as we expected. I highly recommend Philadelphia … More Cremation Society. -
Margaret Nash ★★★★★ 5 years ago
Excellent and Outstanding Service. My gratitude goes to Mr. Bart Cavanagh and staff. Thank you so very much for your help during my family and I in the passing of our brother. You definitely gave us a five star service. Blessings. -
Michael McCarthy ★★★★★ a month ago
This company is remarkable, and I really mean remarkable. I called, thinking I was going to spend a certain amount of money, and they told me that what I wanted would be much less expensive.
Once we worked out details, they laid out what … More would happen in the next week or two. Like most people, I didn't have any experience with this kind of process, so to have somebody lay it out so clearly was very calming.
Everything developed as they said it would. When I asked about things that we had not discussed, like notifying social security, they assured me that they had already done it.
I've never used another service so I can't compare, but I can't imagine that anyone would do it better. -
James Byrd ★★★★★ a year ago
I truly appreciated the kindness, promptness, and professionalism of the Philadelphia Cremation Society. Bart was exceptional—he always answered the phone within three rings, patiently addressed all my questions, and guided me through the … More entire process with care and clarity. Their support made a difficult time much easier to navigate, and I am deeply grateful for their outstanding service. -
Amanda Williams ★★★★★ 2 years ago
They were very quick with the cremation with my grandmother. They even wrap the box in pretty wrapping paper and make the box so presentable. I’ll be sure to have my mom’s cremation done here when her time comes. -
David Squires ★★★★★ 2 years ago
We had the sad occasion of needing the services of the Philadelphia Cremation Society. A family member, friend and colleague died after a short hospital stay. He had arranged in advance all the work and payment for their services. Once … More they were contacted at the event of his passing, they reached out to us. They took care of everything with a few phone calls and some paperwork. We had the remains and death certificates back to us in less than 10 days. We couldn’t be more satisfied with how everything went. -
Kelly T ★★★★★ 3 years ago
I used their services to pre-plan and prepay for my mother's cremation. They were very kind and answered any questions I had to ease my worries. They were speedy when it was time to recover her and returned her ashes to me quickly … More and empathetically. I highly recommend this company and will instruct my children to use them for me. -
Wendi O'Sullivan ★★★★★ 5 years ago
The service that was provided was exactly what my family needed. This is the second time I have called on Bart and his team. Bart followed up with me and made it very easy to take care of what needed to be done in a warm and heartfelt … More way. -
Marie Maharty ★★★★★ 3 years ago
Very good service! Was the least expensive cremation and getting the remains and urn was quick and easy. Bart is great to work with and the ladies in the office are very nice. -
ToniAnn Basile ★★★★★ a year ago
Bart was compassionate and efficient. From the first phone call to the last- he was very accommodating. Thank you for your assistance during an unexpected difficult time. -
Jan Jeffries ★★★★★ 2 years ago
I’m sending this on behalf of Sondra King. I am her first cousin and we’re like sisters. On behalf of our family we are very pleased that we chose you. Many of our family members have had your services before and we are pleased as well. … More Thank you so much for everything you’ve done to make this possible. -
Carol Fisher ★★★★★ 2 years ago
Dealing with the possible imminent death of my husband, I contacted a few cremation providers. One made me feel like I was listening to a time share spiel. Spoke with Kasandra at PCS a second time and knew that this was the right place … More for me and my husband. Besides being so knowledgeable, Kasandra was friendly and caring, able to answer all my questions... even while on a family vacation! At a very difficult time, she helped me through every step. I would certainly recommend PCS to anyone in need -
Paul Kelsall ★★★★★ 3 years ago
Excellent, professional service from the society. Bart helped us from start to finish. Our beautiful daughter was in good hands and is now home with us. Thank you -
Samantha Galloway ★★★★★ a year ago
Excellent experience fast and easy, I would absolutely recommend to everyone. Bart was very kind and answered all my questions and explained things to me very thorough. -
WANDA AYALA ★★★★★ 3 months ago
I am very satisfied with all of the services. I want to thank Bart Cavanaugh, not only was he available for my son's services but he did a great job with my brother back in 2017. I live in Delaware, and he handled all of the process. … More I will be for ever grateful. -
mereda senter ★★★★★ 4 years ago
Bart was very professional, knowledgeable. He walked me through start to finish for the cremation of my sister-in-law. The price was EXTREMELY reasonable, when there is an untimely death, no-one is prepared. Philadelphia Cremation Society … More made it much easier for us and gave my brother a little piece of mind. THANK YOU -
Donna MotleyDavis ★★★★★ 5 years ago
I needed the services of cremation in a hurry. My loved one had passed unexpectedly and we had both agreed to be to use the process of cremation. I had previously signed up with and joined another cremation society. When I called on them … More in my time of need I found out that we were not on the same page. I found the Philadelphia Cremation Society on line and they were "Johnny on the spot" and very helpful. They made it easy foe me to handle this sad occasion regarding my loved one. Thank you for your kindness, knowledge and concern.Donna Motley-Davis -
jff Bond ★★★★★ 5 years ago
The people that I spoke with from Philadelphia Cremation Society were extremely kind, professional, caring and there to answer my questions and walk me through my grief as best they could. Bart Cavanaugh was accommodating and sincerely … More genuine in his assistance with all aspects of what I needed to do. It was comforting, in my time of grief, to know that there was someone that could help complete the arrangements totally for me. I would highly recommend them with the knowledge first hand that they would do a good job! -
Nancy Victor ★★★★★ a year ago
Bart was so kind and so knowledgeable. I was handling arrangements from NY, for my brother who passed away in PA. All of Bart's instructions were easy to follow. He also worked with my brother's partner, who lived in PA. All … More went smoothly and my brother's cremains are now with his partner. Thank you, Bart, for making this process as painless as possible.