Testimonials

Philadelphia Cremation Society

201 Copley Rd, Upper Darby Township

5.0 621 reviews

• JD Thomas ★★★★★ 5 years ago
  When my husband died suddenly in an accident, I was completely unprepared for handling what came next. I knew he wanted to be cremated, I knew he wanted no service, and I knew he did not want his remains in an urn I would have around for … More the rest of my life.I started calling around, first with places nearby in NE Philly but then expanding to the whole area and after several companies that seemed to not understand what we wanted, I reached Bart at Philadelphia Cremation Society. At that point things became simple. He listened to what I was saying and just said "Yes, we can do that."He took over and that removed a huge weight off my shoulders. They handled everything from collecting from the medical examiners office to getting me the certified death certificates at the end.Nobody wants to think about costs when a loved one dies, but I think it is worth saying here that Bart was the ONLY representative of a funeral home or cremation service that I spoke to who did NOT try to "up-sell" me on additional items or features.I wish nobody would ever have to go through this, but when it happens, I hope they have someone like Bart on the other end of the phone to help.
• Sandra Sirgenson ★★★★★ 3 months ago
  Kasandra was very pleasant, she contacted me in a timely manner and she answered my questions and made the process easy and easy to understand. I am sure I will have a few more questions for her. I would recommend them.
• T McCullers ★★★★★ 5 years ago
  Bart was the best. I called him shortly after my father's death, he gave the best pricing and was very compassionate. It took me a few weeks to have the process started. I called on Wednesday and his ashes were delivered by Saturday … More morning. Excellent service. Just hate all the questions from the answering service. If you are Repeat caller, you should not have to Nswer the same questions everytime.Thank YOU PCS & BART!!!!
• shannon formica ★★★★★ 4 years ago
  My mother passed last Monday, after an extended stay in the hospital, but it was unexpected never-the-less. I knew she wanted to be cremated but I had no experience dealing with death of a loved one. My husband forwarded me the website … More for Phila Cremation Society after a quick Google search, I was hesitant because I didn't know what to expect and it seemed to good to be true. So I did a little research and decided that this was the place I wanted to use. Everything you will read here (in these reviews) about how easy this process is with PCS is true in my experience. Bart was informative and honest and never tried to upsell me on anything. A few days later, when I called on a Saturday to inquire about a time-line (i had forgotten to ask in my initial grief) I expected to leave a message, but my call was answered by a kind operator who took my info and Bart called me back immediately.. We arranged to meet up on the following Monday when I could pick up both the ashes and death certificate at the same time. The whole process was seamless and I was met with kindness anytime I interacted with someone from the company.
• Kevin Hunt ★★★★★ 7 years ago
  Absolute God Send!!! God Bless You Bart!!! Absolutely amazing experience working with Bart at the Philadelphia Cremation Society in a truly horribly awful time for our family. Exactly what we needed. They couldn't have been more … More accommodating, understanding, compassionate, helpful and a longer list of superlative adjectives. Our family will be forever grateful!!!
• Martha Kasanow ★★★★★ 6 months ago
  I am writing to express my deepest gratitude to Al and his team at the Philadelphia Cremation Society for the exceptional support and help provided to me and my family. From my first communication with Al explaining the process of what … More needs to be done to the final delivery of the death certificates and beautiful urn, their expertise and responsiveness made a difficult time much easier.
  Your level of care and attention to detail was greatly appreciated...thank you again for your excellent service.
• jff Bond ★★★★★ 5 years ago
  The people that I spoke with from Philadelphia Cremation Society were extremely kind, professional, caring and there to answer my questions and walk me through my grief as best they could. Bart Cavanaugh was accommodating and sincerely … More genuine in his assistance with all aspects of what I needed to do. It was comforting, in my time of grief, to know that there was someone that could help complete the arrangements totally for me. I would highly recommend them with the knowledge first hand that they would do a good job!
• Dr.Mark Mohnac (ATHLETE'S MIND) ★★★★★ 2 years ago
  Bart Cavanaugh, was exceptional: professional, sensitive, clear with directions and expectations. He was able to expedite necessary documents. His efforts were greatly appreciated. Thank you Bart
• Kelly T ★★★★★ 3 years ago
  I used their services to pre-plan and prepay for my mother's cremation. They were very kind and answered any questions I had to ease my worries. They were speedy when it was time to recover her and returned her ashes to me quickly … More and empathetically. I highly recommend this company and will instruct my children to use them for me.
• Jasmine Carter ★★★★★ 2 years ago
  Bart at the cremation society is so responsive, empathetic, efficient and knowledgeable. My family has used their cremation services twice so far and will always come back. We loved how we were easily able to speak with Bart and he quickly … More answered all of our questions. Cremation services were very affordable as well.
• Marjoe MCCARTHY ★★★★★ 4 weeks ago
  Everyone here was kind, helpful, respectful & professional . I needed to arrange cremation for the sudden death of my Mother. Every question was answered, every call or txt returned quickly. It was a very difficult time for me and … More our family . The people here helped me thru this part and I am thankful. No hidden fees. A special thanks to Bart.
• Keith Becker ★★★★★ 3 years ago
  Staff was professional and courteous at all times. Details and questions were all handled promptly. I highly recommend them.
• timothy markert ★★★★★ a year ago
  Bart was very accommodating and sympathetic. He helped me deal with some thing. I never thought I had to deal with. I would definitely highly recommend this company/facility.
• Amy Sommer ★★★★★ 2 years ago
  The prepackage plan is straightforward & clearly communicated. Personal attention is readily available. Setup takes very little time & effort. Having this plan available along with my will makes work for my estate administrator … More a lot easier.
• JoAnn Wilson ★★★★★ a year ago
  As you can imagine, this is a very sad time to have to make arrangements for your loved ones, Bart Cavanagh was so compassionate, kind and helpful. He showed sympathy and provided guidance in a very compassionate way to help us navigate … More this difficult task. I would truly recommend them and if needed, use them again. Great services and human kindness
• Barbara Davenport ★★★★★ 3 years ago
  My family and I would like to thank the entire staff at Philadelphia Cremation Society for treating us with so much compassion, kindness, and respect during such a heartbreaking time. You all made our mom’s transition a much easier one…We … More definitely recommend their services to others. Thank you Bart & staff!
• Jill Solar ★★★★★ 4 months ago
  During a difficult time, Bart made the process easier. He answered all my questions thoroughly, took care of the details and had me at ease. I highly recommend this service.
• Voicegal1 ★★★★★ 5 years ago
  I received a recommendation for your services from a family friend and I could not have been more impressed! From the initial contact to the receipt of ashes, Bart Cavanagh stewarded the entire process with consideration, tact and thoughtfulness. … More I will not hesitate to highly recommend Philadelphia Cremation Society to anyone who may need their services. Thank you!
• John Abel ★★★★★ 4 years ago
  Every detail was attended to expeditiously and I was kept abreast throughout the process. The Society's communications were courteous and compassionate. I won't hesitate to use the Organization again.
• Michael Caudell-Feagan ★★★★★ 3 years ago
  The Philadelphia Cremation Society was very responsive when I found myself needing to make arrangement at the last moment as a dear friend was within 48 hours of his passing. The representative remained accessible as I filled out the online … More forms and helped me quickly get everything in order. At a traumatic point it is helpful to be in such good hands.
• Mirra Watkins ★★★★★ 2 years ago
  To Bart Cavanagh and Philadelphia Cremation Society Associates,
  Thank you so much for helping us through this difficult time. We were so lost and under a lot of stress. We truly appreciate your services, kindness, and promptness. Thank … More you for caring for our family member and helping her transition.
  With Gratitude,
  The Watkins Family
• Richard Dulisse ★★★★★ 2 years ago
  After my daughter died suddenly, I contacted P.C.S. They explained in detail the cremation options, prices, and the services they would render. Bart Cavannah was most helpful and patient in answering all my questions. He acted professionally, … More respectfully, and expediently.
  I am extremely pleased with my experience in dealing with the Philadelphia Cremation Society from start to finish, and I would highly recommend them to anyone who is interested in exploring the path of cremation for their loved ones.
• Stephanie Snyder ★★★★★ 3 years ago
  Thanks to Bart and the staff for help with the cremation of my mother. It was sudden and the pricing was very reasonable especially in comparison to others. He kept me updated through the process answered any questions and got everything … More done in a timely manner. Very pleased!
• Mara Linehan ★★★★★ 3 months ago
  Bart was so kind and helpful in our time of need. He explained the entire process and was there for any additional questions I had later on. I’m so thankful to have found this company and would not hesitate to recommend them, as well as … More to use them in the future.
• Traci Cooper ★★★★★ a year ago
  Kasandra, Bart and Al were all very helpful to us prior to our mother's passing. They made the process very smooth and were quick to respond.
  Many thanks to all of them.
• Diane Bro ★★★★★ 4 years ago
  During such a sad and difficult situation, the staff and in particular Bart from Phila Cremation Society were so kind and compassionate walking me through every step. From the initial call with a prompt response and follow up calls from … More the staff guiding me along the way, I cannot give enough praise and thank you to all.
• Robert Cook ★★★★★ 5 years ago
  It has been 4 months since my wife's passing and I am just now starting to feel some steadiness in my steps forward.I am so grateful for Bart and Philadelphia Cremation Society for being there immediately to steady me and help me to … More take care of my wife's arrangements. I was in no shape to deal with it and looking back I am so thankful for their services, their prompt responses, and their ability to execute my wishes.I was truly lost at that moment and I thank them for everything that they did.
• Thomas CAVANAUGH ★★★★★ 3 years ago
  The manager, Bart, was mos kind, considerate and helpful to us in this difficult time. The crew who retrieved the cadaver were efficient and most respectful. The phone staff is quite good. Thanks to all of them.
• m j ★★★★★ 4 years ago
  The Society was professional and sensitive to my needs. No pressure sales just respectful treatment from start to finish. Every detail was handled with precision and timeliness. I am very pleased and highly recommend them.
• Donald Neville ★★★★★ 6 years ago
  Bart Cavanaugh explained his society's services very clearly and thoroughly. On our first meeting (the only one I needed) I felt he knew what he was doing. His crew arrived within one hour after our nurse certified death.
• Maya Gray ★★★★★ a year ago
  Never dealt with this from this side. And every one there was awesome. And the Director was really awesome great and went out his way for me. And I truly appreciate him. Thank you for helping me in such a difficult moment.
• david reilly ★★★★★ 3 years ago
  I'm living in Ireland and my Uncle died unexpectedly in the US. From the beginning of the process to right up to collecting his Ashes, Bart was an outstanding human being. His thoughtfulness, care and compassion in dealing with such … More a complicated procedure for us was exemplary. I would have no hesitation whatsoever in recommending the Philadelphia Cremation Society, they go above and beyond what would normally be expected of a funeral director. Again, thank you Bart, your a gentleman.Dave R.Ireland.
• LAURA HENCZEL ★★★★★ 11 months ago
  Arranging for cremation with Philadelphia Cremation Society was fast and easy. All forms were completed via email. Payment over the phone. Fast and easy pickup of remains. Reasonable priced. Staff was kind and efficient.
• winniefred valtin ★★★★★ 3 years ago
  I contacted Bart from Florida which is where I live, and unable to go to Philadelphia where my family member lived. He was very polite, professional and accommodating, as he assisted me in the arrangements for my loved one. I would use … More his services again. Thank you Bart for your assistance.
• Marcia Andrews ★★★★★ a year ago
  Bart Cavanagh was polite and professional. He provided me with a price list of their services no hidden fees. Bart ,handle all of my needs, I would highly recommend this business.
• James OHalloran ★★★★★ 3 years ago
  Bart was helpful and made the process easy
• Imani Hutty ★★★★★ 5 years ago
  My family and I looked at several options for cremating my mother including funeral homes. However, most of the funeral homes quoted us $3,000 and up, which was well outside of our budget. I came across the Philadelphia Cremation Society … More and they offered affordable cremation options that were well below any competitor. Additionally, I have been impressed with their staff, in particular, Bart, who was incredibly helpful throughout this difficult process. I would recommend the Philadelphia Cremation Society to anyone that is looking for an affordable cremation option.
• Linda Manzo ★★★★★ 3 years ago
  They were prompt, professional and very very helpful in assisting me to do something I had never done before. Many thanks. linda
• Andrea Deis ★★★★★ 3 years ago
  My mother was air lifted from Delaware to Philly where she passed away from a stroke, finding this place was a blessing and made this part extremely easy and very affordable. Bart was great, he worked quickly for her pickup, the death certificates … More and was flexible for her shipping arrangements. I truly appreciate him and this business. Thank you guys.
• Pauline Scott ★★★★★ 7 months ago
  Excellent service and a quick turnover. Mom passed away at Jefferson hospital on 8/19. They picked her up the next morning 8/20 directly from the hospital, performed direct cremation on 8/21 and deal with all the paperworks. Her ashes was … More delivered (express mail) to my home on 8/27 complete with copies of death certificates that I’ve ordered. They also packaged it beautifully with care. Bart walked me through the entire process with upmost respect. Their service was flawless, I had several friends asking and I highly recommended Philadelphia Cremation Society to them. They were shocked on how fast, easy, and affordable. Some of them don’t even know this type of service (direct cremation) exists. Funeral arrangements doesn’t have to be very expensive, lengthy, nor complicated unless you or your family personally choose to do so. Thank you Bart and the whole team at Philadelphia Cremation Society 🙏🏻
• janice nepo ★★★★★ 8 months ago
  We had contacted another cremation company and instead of taking a small sum out of our checking account, they took over $3200 which took several weeks to get back. When I contacted Phila Cremation Society, I talked to Kasandra who answered … More every question I had and knew I was very apprehensive after our previous experience. She was very patient, gave us time to think it over and think of anything else we wanted to know.
  Kasandra was the best and I thank her for her patience getting me through our registration.
• VMW444 ★★★★★ 3 years ago
  I had a pleasant experience with the Philadelphia Cremation Society pre-planner consultant. I set up services for my cremation so that my family will not have to concern themselves with making the arrangements. One of the pluses is they … More give you the option to pay in full or set up monthly payments. Make it easy on your family if you are considering cremation so that the burden will be eased on your family. I rate Philadelphia Cremation Society a 10 out of 10.
• Phyllis Miller ★★★★★ 2 years ago
  The last couple weeks have been the most painful of my entire life. I lost my Mom right before Christmas, and only 3 weeks later, my Aunt, unexpectedly, who was my Mom's sister. She was also a second mother to me and my siblings. Bart … More and his staff were so kind and patient with me, and my entire family during this time of sorrow. Bart helped ease the grieving process with his generosity. Thank you so very much.
• Ira Cooperman ★★★★★ 5 years ago
  The Philadelphia Cremation Society is professional, easy to deal with, and very reasonable when it comes to costs. I highly recommend the Society based on my experience with cremation of a loved one. As an organization that does one thing … More and only one thing ("direct cremation"), they have become very good at it. They're also very fast with all your requirements. If you're in need of cremation services, you won't do any better than the Philadelphia Cremation Society!
• ToniAnn Basile ★★★★★ a year ago
  Bart was compassionate and efficient. From the first phone call to the last- he was very accommodating. Thank you for your assistance during an unexpected difficult time.
• Joann Oseroff ★★★★★ 2 months ago
  After the loss of our mother-in-law/mother, Annetta Oseroff, we spoke to Bart Cavanaugh at Philadelphia Crematory Society. He was so very helpful answering our questions and guiding us through this process at this difficult time. We called … More often and everyone we spoke to was very kind.
  We highly recommend this affordable company.
• Judith Shultes ★★★★★ a year ago
  Very willing to answer questions. Kind and efficient when came to get body of my mom even though I called twice late at night because family was coming and had to wait till they were finished. Didn't hear anything over the weekend … More but received polite and informative answer when called on Monday. Picked up remains on Tues.
  Very grateful
• Marie Maharty ★★★★★ 3 years ago
  Very good service! Was the least expensive cremation and getting the remains and urn was quick and easy. Bart is great to work with and the ladies in the office are very nice.
• Libby Cerullo ★★★★★ a year ago
  I used the services of PCS years ago and did not hesitate to use them again Jan '25. They are prompt in all their interactions, very respectful, and the administrative part was very straightforward. I also appreciated how Mr. Cavenagh … More kept me informed about delivery of death certificates. I have already recommended them to another family.
• Liz Mednick ★★★★★ 3 months ago
  I've had two experiences with the Philadelphia Cremation Society and both were excellent. Bart handles customer care himself, the call line is open 24 hours a day, and they send very kind and capable staff to collect your loved one. … More They made two of the most difficult passages of my life much easier. The cremations were completed and the remains and death certificates returned, carefully packaged, in a week, even though the more recent loss occurred just before Christmas. 10/10 would recommend.

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